trystinn | Bookstore weirdness

We have a rather large Bible Baptist church here, a compound really, with about a dozen buildings. You can pretty much identify them on Sundays by sight: the little girls wear prairie dresses (right out of "Home on the Prairie"), the women wear too much makeup and cheap jewelry and the men have 'evangelical hair'. So our proto-typical BB family came in yesterday. First off, Flash goes waddling over to say hello and the mom starts shrieking "my daughter is allergic to dogs" then gives me the evil eye like its my fault the kid has allergies. I put Flash behind the counter with me and life goes on pretty well until the younger of the two daughters comes up the desk.

Her: Do you have *mumble*?
Me: I'm sorry, I can't quite hear you, could you speak up?" (mind you, there's other folks in the store and music is playing).
Her: Do you *mumble, mumble* book?
Me: I'm sorry, I still can't hear you.
Her: Do you have *mumble, mumble* sea?
Me: *smile of death* Do you know the author?
Her: *mumble* Stephen Law *mumble* (I swear she was speaking lower each time)
Me: (trying an old trick now) Do you know the spelling of his name?
Her: S-T-E-P-H-E-N
Me: O__o Yes, dear, that part I know. Last name?
Her: Lawhead
Me: (the end is in sight!) Which book now?
Her: *mumble, mumble* sea
Me: Dragon King at Sea?
Her: Yes, that one.
Me: I can order it for you. (I fill out the order slip and hand it to her to write in her name and phone number)
Her: That's not the right book! I asked for Brown-ears at Sea! (almost at normal speaking voice, oddly)
Me: I'm sorry I misunderstood you (fixed the order slip), thank you.

Is it too much to hope these BB parents will ever teach their daughters to speak up? She spoke the entire time in whisper and the counter is several feet deep, customers behind her were rolling their eyes and glaring at the back of her head. Poor thing.