You gotta love PSE

[trystinn]

The Puget Sound experienced a fairly low level (4.5) earthquake this morning, apparently just enough to freak out the critters and wake me up. And whether it's related or not, the transformer in front of the house blew up. Great big wacking blew up. So they had to turn off our power at around 9am, which scared the daylights out of me so I ran out into the street in my bathrobe to ask the gentleman in the PSE truck what was going on and he explained about the transformer and that it would be a few hours.

So around 2:30pm I called PSE to see what the new ETA was and that's when things get fun:
"Ma'm, there is no reported outage in your area!"
"Ma'm, I have no trucks or personnel out there!"
"Ma'm, check your breakers, it's not on PSE's side."

Now, mind you, I'm staring out my kitchen window at three PSE trucks each running loud diesel engines: a line truck, a cherry picker and an accessory truck out front. There are two gentlemen up in the picker running new line, two guys are barking orders from the road. Repeatedly explaining that to the woman on the phone made me finally remark "could I email you a picture of this, or maybe send it to your cell phone?" Finally, she found a canceled work order that "might" be this. Oy.

Ninjas be fixing my power, folks. You heard it here first.

Comments

[herbmcsidhe.livejournal.com]

Sadly, that is all too typical of Puking Sound's customer service.

[tryst-inn.livejournal.com]

Yep, which is why I voted for a local - which we passed, thankfully.

I realize as rural as we are we're not the priority, but I'm tired of this crap.

[rainbear.livejournal.com]

*waves hand* This is not the power outage you think it is...

[tryst-inn.livejournal.com]

ROTFLMAO