*cough*

[trystinn]

Hay fever has set in and I'm fairly miserable: sneezing, congestion and very tired. Dozer, aka the Doodle Bug, has been very sweet, hanging out with me and watching me with his deep, worried eyes.

I had to send the laptop back in (again), because Lenovo hadn't fixed the wireless connection after all. Now they are claiming they must re-image the hard drive since it's a "software issue" and they need to "update the drivers". This, btw, after insisting it was a board issue last time. Since this whole mess got started the *first* time we sent it in for something unrelated, I'm highly skeptical. Especially since all Lenovo will do is wipe it and re-install a basic image (I'll have to re-load Windows XP & MS Office) - how then are they going to test the wireless, I wonder?

In any case, I'm expecting a call back from them soon since the gal who called to explain the situation wasn't a tech and had such a thick accent she was all but unintelligible. Granted, my ears are quite blocked, but generally I can follow along with accents fairly well.

So let's keep track of all this Lenovo crap:
replaced wireless card - didn't fix it
replace board - didn't fix it
now wants to re-image the hard drive - wtf?

Yep, I'm cranky.

Comments

[wild-heart.livejournal.com]

Dell has had Evan's laptop for a month now while they completely refurbish it. Yay for having had the foresight to buy the 4-year covers everything warranty. And yay for his having an old PC to use in the interim. Dell has been fantastic - I think this is the 5th repair they've had to do, and usually the just send a tech to his door.

Personally? I'd demand a brand-spanking-new machine at this point.

[tryst-inn.livejournal.com]

I got it back this morning, almost afraid to give it a shot.

*nail biting*